Shipping policy

Valoria – Shipping Policy

Estimated Delivery Time

Order Processing (1–3 Business Days):
Once your order is placed, our team typically processes it within 1 to 3 business days. Most orders placed on weekdays are processed within 24 hours. Orders placed on weekends or public holidays may require additional time.

Transit Time (8–12 Business Days):
After processing and dispatch, the estimated delivery time is 8 to 12 business days, depending on your location and local postal services.

We are committed to ensuring a smooth delivery experience. If you have any questions about your order, our customer service team is ready to help.

How to Place an Order

  1. Select Your Product: Visit the product page and click “Add to cart.”

  2. Choose the Right Options: If applicable, select your preferred size and colour.

  3. Proceed to Checkout: Review your cart and click “Proceed to checkout.”

  4. Enter Shipping Details: Provide accurate shipping information and click “Continue to shipping.”

  5. Confirm Delivery Info: Verify your address before continuing. All orders qualify for free shipping.

  6. Secure Payment Options: Choose your preferred payment method, protected by industry-standard SSL encryption:

    • Klarna (Pay Later)

    • Credit Cards (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • SOFORT

  7. Finalize Your Order: Click “Complete Order” and follow the secure instructions to confirm your payment.

Need help? Contact our customer support for assistance at any step.

Shipping Costs

Shipping is completely free on all orders—regardless of order size or destination. There are no hidden fees or minimum spend requirements.

Shipping & Fulfillment

We strive to ship your order as quickly as possible. Depending on product demand and fulfillment capacity, some items may be shipped from international logistics hubs to ensure availability and efficiency.

Please note: during periods of high demand or unforeseen global events (e.g., supply chain delays, weather disruptions, or health restrictions), delivery times may be extended. We continuously monitor such events and will keep you informed if delays occur.

Faster Shipping Options

If you require expedited shipping, please contact us before placing your order. While we do not offer express delivery by default, we’re happy to explore potential solutions on a case-by-case basis.